jiliq Terms and Conditions – Know Your Rights and Responsibilities
These Terms and Conditions govern your access to and use of the jiliq platform, including all gaming services, account features, payment facilities, and content made available to players in the Philippines. Please read this document carefully before registering or placing any bets. By creating an account or continuing to use jiliq, you confirm that you have read, understood, and agreed to be bound by all provisions set out below.
Table of Contents
- Acceptance of Terms
- Eligibility and Age Requirement
- Account Creation and Security
- User Obligations and Responsibilities
- Payments and Transactions in Philippine Peso
- Limitation of Liability
- Account Suspension and Closure
- Intellectual Property Rights
- Changes to These Terms
- Applicable Law and Jurisdiction
1. Acceptance of Terms
By accessing, registering on, or otherwise using the jiliq platform — whether through a web browser, a mobile browser session, or the downloadable Android application — you enter into a legally binding agreement with jiliq and confirm your unconditional acceptance of these Terms and Conditions in their entirety. This agreement takes effect from the moment you complete the registration process and create an account, or from the moment you begin using any platform feature if you have not yet registered. If you do not agree with any part of these Terms, you must immediately discontinue use of the platform and refrain from creating an account. Continued use of the platform following publication of any updated version of these Terms constitutes your acceptance of those changes. jiliq reserves the right to enforce these Terms at any time and to take appropriate action where a breach is identified, including but not limited to suspension or permanent closure of accounts found to be in violation.
These Terms and Conditions should be read in conjunction with our Privacy Policy and our Responsible Gaming guidelines, both of which form part of the overall framework governing your relationship with jiliq. Where there is any apparent conflict between these Terms and any specific promotional or game-specific rules communicated on the platform, the specific rules will apply to that particular context, but these Terms will govern in all other respects. Players are encouraged to revisit this page periodically to remain informed of the current version of the Terms applicable to their use of the platform.
2. Eligibility and Age Requirement
To register and use jiliq, you must be at least twenty-one (21) years of age at the time of registration and at all times during your continued use of the platform. This age requirement reflects the applicable regulatory standards for online gaming participation in the Philippines and is a strict, non-negotiable condition of access. Any individual who is below the age of 21 is strictly prohibited from registering, depositing, placing bets, or accessing any real-money feature of the platform. jiliq takes its obligation to prevent underage gaming seriously and employs verification procedures to confirm the age and identity of account holders where required.
In addition to the age requirement, you must be a natural person (not a corporation, trust, or other legal entity acting on behalf of a third party) and must be accessing the platform from a location where online gaming is not prohibited by your local laws. You must not be a resident of or currently located in any jurisdiction that expressly prohibits online gaming or that restricts participation in the type of gaming services offered by jiliq. You must also not be listed on any self-exclusion register or subject to any court order or regulatory direction that prohibits you from engaging in online gaming. jiliq reserves the right to request documentary proof of identity, age, and location at any stage of the account lifecycle and may suspend access pending successful verification of these requirements.
3. Account Creation and Security
Each player is permitted to hold only one (1) registered account on the jiliq platform. The creation of multiple accounts by a single individual — whether using different email addresses, payment methods, devices, or personal details — is strictly prohibited and may result in the immediate suspension of all associated accounts and the forfeiture of any balances held therein. When creating your account, you are required to provide accurate, complete, and truthful personal information, including your full legal name, date of birth, valid email address, and any additional information requested during the registration or verification process. Providing false or misleading information constitutes a material breach of these Terms.
You are solely responsible for maintaining the confidentiality of your account login credentials, including your password. jiliq will never ask you to share your password via email, support chat, or any other communication channel, and you should be cautious of any communication that requests this information. If you suspect that your account has been accessed by an unauthorised party, you must notify jiliq support immediately through the contact details provided on the FAQ page so that appropriate protective action can be taken. Any activity carried out under your account credentials — including bets placed, deposits made, or withdrawals requested — will be treated as having been authorised by you unless you have previously notified jiliq of a suspected security compromise. jiliq cannot be held liable for losses arising from your failure to maintain the security of your login credentials.
4. User Obligations and Platform Usage Rules
As a registered player on jiliq, you agree to use the platform solely for lawful personal entertainment purposes and in strict accordance with these Terms. You must not use the platform to engage in any form of fraudulent activity, including but not limited to the use of stolen payment credentials, collusion with other players to manipulate game outcomes, exploitation of software bugs or system errors for financial gain, or any form of arbitrage or systematic abuse of platform features. Any attempt to reverse-engineer, decompile, scrape, or interfere with the technical infrastructure of the jiliq platform is strictly prohibited and may result in legal action in addition to account closure.
You agree not to use automated tools, bots, scripts, or any software that simulates human interaction with the platform for the purpose of placing bets, manipulating game results, or circumventing any security measure. You also agree not to engage in any conduct that is abusive, threatening, or harassing toward other players or jiliq staff when using any interactive feature of the platform. jiliq reserves the right to monitor platform activity for compliance with these obligations and to take immediate action — including temporary or permanent account suspension — where a breach is detected. Players found to have engaged in fraudulent conduct may have their account balances withheld pending investigation and any confirmed fraud will be reported to the relevant authorities in the Philippines. Responsible, fair, and lawful participation is the foundation of a sustainable gaming environment for all players on the platform.
5. Payments and Transactions in Philippine Peso
All financial transactions on the jiliq platform — including deposits, wagers, winnings, and withdrawals — are conducted in Philippine Peso (PHP). jiliq supports a range of local payment channels that are commonly used by players in the Philippines, and the full list of currently available deposit and withdrawal methods is accessible from within the platform's cashier section once you have logged in. You are responsible for ensuring that the payment account or instrument you use for deposits is registered in your own name and that you are the authorised holder of that payment method. Deposits or withdrawals facilitated through accounts belonging to third parties are not permitted and may trigger a verification hold or account suspension.
Deposits are generally credited to your jiliq account promptly upon confirmed receipt from your payment provider, though processing times may vary depending on the payment channel used and any verification requirements applicable to your account. Withdrawal requests are processed subject to completion of any required identity verification, confirmation that the withdrawal amount does not include any uncleared deposit funds, and compliance with any minimum withdrawal thresholds applicable to the chosen payment method. jiliq does not charge processing fees on deposits made through supported local payment channels, but you should check with your own payment provider regarding any fees they may apply. All transaction records are maintained in your account history and are accessible at any time from the cashier section of your account. Any dispute regarding a specific transaction should be raised promptly with jiliq support, as delays in reporting may affect the ability to investigate and resolve the matter effectively.
6. Limitation of Liability
jiliq provides its platform and all associated gaming services on an "as available" basis and makes no representations or warranties of any kind, express or implied, regarding the uninterrupted availability, accuracy, completeness, or fitness for a particular purpose of the platform or any content hosted on it. While jiliq takes reasonable technical measures to ensure consistent platform uptime and performance across mobile networks in the Philippines, temporary outages, maintenance windows, or service degradation may occur and jiliq shall not be liable for any loss or inconvenience arising from such interruptions. Players are advised not to rely on the platform's availability during time-sensitive events without having considered the possibility of technical disruption.
To the fullest extent permitted under applicable Philippine law, jiliq's total liability to any player arising from or in connection with the use of the platform shall be limited to the value of funds held in that player's account at the time the relevant claim arises. jiliq shall not be liable for any indirect, incidental, consequential, or punitive losses, including loss of profit, loss of data, or loss of opportunity, whether arising from contract, tort, or any other legal theory, even if jiliq has been advised of the possibility of such losses. Nothing in these Terms shall limit jiliq's liability for fraud, wilful misconduct, or any other liability that cannot lawfully be excluded under Philippine law. Players who believe they have a valid claim against jiliq should contact support in the first instance so that the matter can be assessed and, where appropriate, escalated to the relevant internal or regulatory process.
7. Account Suspension and Closure
jiliq reserves the right to suspend, restrict, or permanently close any player account at its discretion where there are reasonable grounds to believe that a player has breached these Terms, engaged in fraudulent activity, provided false registration information, or otherwise acted in a manner inconsistent with fair and lawful use of the platform. In cases of suspected fraud or serious breach, jiliq may suspend access immediately and without prior notice while an investigation is conducted. During a suspension, the player will be unable to log in, place bets, or request withdrawals, and any pending bets or active game rounds may be voided depending on the nature of the investigation findings.
Where a player's account is closed following a confirmed breach that resulted in fraudulent gain, jiliq reserves the right to withhold or recover any funds in the account that can be attributed to the breach, including winnings derived from fraudulent activity. Players who wish to voluntarily close their account for responsible gaming reasons — including self-exclusion — are encouraged to do so through the responsible gaming tools available on the platform or by contacting support as described on the FAQ page. Upon legitimate voluntary closure, any remaining balance in the account will be returned to the player through the withdrawal process, subject to standard identity verification. Players are advised to withdraw any available balance before requesting account closure to simplify the process.
8. Intellectual Property Rights
All content, materials, design elements, software, text, graphics, logos, game interfaces, and other intellectual property made available through the jiliq platform are and remain the exclusive property of jiliq or its licensors, and are protected by applicable intellectual property laws including copyright, trademark, and trade secret provisions. The jiliq brand name, logo, and all associated visual identifiers are proprietary to jiliq and may not be reproduced, copied, distributed, or used for any commercial or non-commercial purpose without prior written authorisation from jiliq. This restriction applies regardless of the medium or format in which the content appears.
Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform and its content solely for personal, non-commercial gaming entertainment purposes during the period in which their account remains active and in good standing. This licence does not permit you to download, reproduce, publicly display, or create derivative works from any platform content except where such use is expressly permitted in writing by jiliq. Any unauthorised use of jiliq's intellectual property will be treated as a material breach of these Terms and may give rise to civil or criminal liability under applicable Philippine law. Third-party game content available on the platform is subject to the intellectual property rights of the respective game providers, and any use of such content outside of the normal gameplay context is similarly prohibited without the written consent of the relevant rights holder.
9. Changes to These Terms
jiliq reserves the right to amend, update, or replace any part of these Terms and Conditions at any time and without prior individual notice to each player. Updated Terms will be published on this page with a revised "Last Updated" date clearly displayed at the top of the document, and the updated version will take effect from the date of publication. It is your responsibility as a registered player to review this page periodically and remain familiar with the current version of the Terms. Continued use of the platform following the publication of updated Terms constitutes your acceptance of those changes without reservation.
Where changes to the Terms are significant in nature — for example, where they materially affect your rights, obligations, or the way your account operates — jiliq will make reasonable efforts to bring those changes to your attention through in-platform notifications or communication to your registered email address, depending on the nature of the change. However, the absence of such a notification does not affect the validity or enforceability of the updated Terms. If you object to any change made to these Terms, your recourse is to cease using the platform and to close your account in accordance with the procedure described in Section 7 above. jiliq encourages all players to bookmark this page and check it regularly as part of informed and responsible platform use.
10. Applicable Law and Jurisdiction
These Terms and Conditions are governed by and shall be construed in accordance with the laws of the Republic of the Philippines, without regard to any conflict of law principles that might otherwise require the application of the laws of another jurisdiction. Any dispute, claim, or controversy arising out of or relating to these Terms, your account, or your use of the jiliq platform that cannot be resolved informally through communication with jiliq support shall be subject to the exclusive jurisdiction of the appropriate courts located in the Philippines. By agreeing to these Terms, you irrevocably submit to the personal jurisdiction of those courts for the resolution of any such dispute.
jiliq operates in compliance with its applicable licensing and regulatory obligations and is committed to maintaining standards consistent with responsible platform operation in the Philippine market. Players who believe that a dispute has not been adequately addressed through the internal support process may inquire about available escalation channels by contacting jiliq through the details provided on the FAQ page. Nothing in this section prevents jiliq from seeking injunctive or other equitable relief in any jurisdiction where such relief is necessary to protect its intellectual property, prevent fraud, or safeguard the integrity of the platform. These Terms represent the entire agreement between you and jiliq with respect to your use of the platform and supersede all prior understandings, representations, or agreements relating to the same subject matter.
Questions About These Terms?
If any section of these Terms and Conditions is unclear or if you have a specific question about how a particular provision applies to your account or gameplay, the jiliq FAQ page is the best starting point for quick answers. Our support team is also available through the contact details listed there for questions that require a more personalised response. We are committed to making our platform policies as transparent and accessible as possible for all players in the Philippines.